Frequently Asked Questions
FAQs
When will my order ship?
We typically process orders within 1 to 5 business days. Once your package is on the way, you’ll receive a tracking number via email so you can follow its journey.
For detail information, kindly refer to our Shipping Policy
Do you offer returns or exchanges?
Yes, we accept returns and exchanges within 30 days of receiving your order. Items must be unworn and in original condition. Just contact us to get started.
Do you ship internationally?
At the moment, we only ship within Malaysia. Stay tuned — we’re working on expanding our reach.
For detail information, kindly refer to our Shipping Policy
How do I know which size to choose?
Each product page includes a sizing guide to help you find your perfect fit. Still unsure? Reach out and we’ll be happy to help you decide.
What should I do if I receive a defective item?
We’re so sorry about that. Please email us with your order number and a photo of the item, and we’ll make it right as quickly as possible.